Text message alerts
Last updated November 8, 2026
Golden Lab Spam Blocker, from Golden Lab Technologies LLC, sends a small number of account alert text messages to customers who agree to receive them. We never send marketing or promotional texts.
What we text you about
Spam Blocker works by forwarding your calls to your AI receptionist, which rings you in the app. If your calls are still forwarding but we can no longer reach the app on your phone (for example, it was deleted), your calls can't get through. We text you so you can fix it right away. Example:
Golden Lab Spam Blocker: we can't reach the app on your phone, so your calls aren't getting through. If you deleted the app, dial ##21# and press Call to turn off forwarding. Otherwise just open the app. Reply STOP to opt out.
Message frequency varies; most customers receive none, and alerts are limited to a few per month. Message and data rates may apply.
How you opt in
When you set up Spam Blocker in the app, you enter your mobile number and see this consent before continuing:
"Spam Blocker may text this number with important account alerts, like when your calls can't reach the app. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help. See our Privacy Policy."
Turning on text alerts is optional and not a condition of using Spam Blocker. You can turn them off at any time in the app under Settings, or by replying STOP.
Opting out and getting help
| Reply | What happens |
|---|---|
STOP | You're unsubscribed and receive one confirmation: "Golden Lab Spam Blocker: you're unsubscribed and won't get more texts. Reply START to resubscribe." |
HELP | "Golden Lab Spam Blocker account alerts. Help: jason.hawley@goldenlabtech.com. Msg & data rates may apply. Reply STOP to opt out." |
START | Resubscribes you to account alerts. |
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. See our Privacy policy. Questions: jason.hawley@goldenlabtech.com.